Global Diagnostic Travel Ltd

Effective Date: 1 March 2026

Global Diagnostic Travel Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or website.

We comply with the:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018

Global Diagnostic Travel Ltd is a company registered in the United Kingdom.

We act as a medical facilitation and coordination service, connecting patients with international healthcare providers. We are not a healthcare provider.

We may collect and process the following data:

• Full name
• Date of birth
• Contact details (email, phone number, address)

• Medical history
• Diagnosis and treatment records
• Test results and imaging
• Doctor reports

• IP address
• Browser type and device information
• Website usage data

We use your personal data to:

• Assess your enquiry and medical needs
• Share your information with selected international hospitals
• Arrange second opinions and treatment options
• Coordinate travel and administrative processes
• Communicate with you about your case
• Improve our services

We will only use your data where we have a lawful basis to do so.

We process your data under the following legal bases:

• Explicit consent (for health data)
• Performance of a contract (to provide our services)
• Legitimate interests (to operate and improve our business)

You have the right to withdraw consent at any time.

We may share your data with:

• Hospitals and healthcare providers in China and Japan
• Medical specialists for second opinions
• Travel and visa service providers (where necessary)
• IT and data storage providers

We only share the minimum necessary information required.

Due to the nature of our services, your data may be transferred outside the UK, including to:

• China
• Japan

Where data is transferred internationally, we implement appropriate safeguards, such as:

• International Data Transfer Agreements (IDTAs)
• Contractual data protection clauses
• Secure data handling procedures

We take appropriate technical and organisational measures to protect your data, including:

• Encryption of sensitive information
• Secure data storage systems
• Restricted access controls
• Confidential handling procedures

We retain your data only for as long as necessary:

• To provide our services
• To comply with legal obligations
• To resolve disputes

Health data is not retained longer than necessary for its intended purpose.

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookie settings through your browser.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

If you have any questions about this Privacy Policy or your data, please contact:

Global Diagnostic Travel Ltd
Email: claire@globaldiagnostictravel.com
Address: 20 Clune Road, Gowkhall, Fife, KY12 9NZ

We may update this Privacy Policy from time to time. The latest version will always be available on our website.